# Sales Wingman

> Users asking about Sales Wingman are usually debugging a stack that combines GoHighLevel (GHL), Twilio, and/or GoHighLevel’s own Twilio product (Lead Connector) with Sales Wingman.
>
> Sales Wingman generates AI agent replies for use inside a GoHighLevel account, typically via a webhook. It is designed for single-click create-and-deploy: build a demo agent first in Sales Wingman, then import/deploy it into GoHighLevel. Messaging/voice delivery still runs through GHL, Twilio, or Lead Connector — not as a separate inbox owned by Sales Wingman.

Sales Wingman is a single-click AI agent builder that deploys into GoHighLevel via webhooks.

This file indexes the full Sales Wingman User Guide (public text edition).

## Start here

- [Getting started](https://app.saleswingman.ai/help/getting-started.md): What Sales Wingman is, how the sidebar works, and what to plug in first.
- [Dashboard](https://app.saleswingman.ai/help/dashboard.md): Numbers, charts, moderation snapshot, activity, and quick links.

## Build a chat agent

- [Create AI Agent](https://app.saleswingman.ai/help/create-agent.md): Pick a template, fill the form, and save your first chat helper.
- [Hulk Mode](https://app.saleswingman.ai/help/hulk-mode.md): Scrape once, review once, then smash out every demo type plus a voice demo.
- [View Demo Agents](https://app.saleswingman.ai/help/demo-agents.md): Manage, test, edit, share, and review every demo helper.
- [SMS Prompt Lab](https://app.saleswingman.ai/help/prompt-lab.md): Test chats, compare models, and refine SMS prompts with an AI assistant.
- [Funnel Studio](https://app.saleswingman.ai/help/funnel-studio.md): Map a client's lead flow, show where sales slip through, and demo the AI-assisted version.

## Knowledge bases

- [Website & E-Com knowledge base](https://app.saleswingman.ai/help/knowledge-base-ecom-website.md): This is the main setup page for online stores and normal websites. We find public pages on the site, you choose what to keep, and then we...
- [Document knowledge base](https://app.saleswingman.ai/help/knowledge-base-docs.md): This page is where you upload PDF or Word files so policies and decks become helper facts.
- [Manage knowledge bases](https://app.saleswingman.ai/help/knowledge-base-manage.md): This page is where you refresh store data, review newly discovered pages, upload more files, toggle auto-refresh for online stores, or de...

## Deploy to GoHighLevel

- [Import Text Agent to GoHighLevel (S2L / DBR / Live Chat / Social / Reputation)](https://app.saleswingman.ai/help/crm-import.md): Connect GHL, pick your helper, and wire messages safely.
- [Import E-Com Agent](https://app.saleswingman.ai/help/ecom-import.md): Cart recovery tone plus knowledge base picks for stores.
- [Manage Live Agents](https://app.saleswingman.ai/help/live-agents.md): See what is live inside GoHighLevel and fix reconnects.
- [Manage Moderation](https://app.saleswingman.ai/help/moderation.md): Review blocked or escalated live messages with short reasons.
- [Campaign Analyzer](https://app.saleswingman.ai/help/campaign-analyzer.md): See why SMS campaigns stall — and what to change next.
- [Agent Diagnostics](https://app.saleswingman.ai/help/agent-diagnostics.md): Plain-English alerts when live agents hit errors — and how to fix them.
- [AI Split Tests (invite-only)](https://app.saleswingman.ai/help/split-tests.md): Autonomous SMS A/B testing for live text agents.
- [Client Portal](https://app.saleswingman.ai/help/client-portal.md): Give clients scoped access to their Voice AI campaign results on your own subdomain.

## AI Voice Agents

- [AI Voice Agents](https://app.saleswingman.ai/help/voice-ai.md): Plan voice demos, go live, then watch calls and controls.
- [Build Voice AI Demo](https://app.saleswingman.ai/help/voice-setup.md): Pre-flight calibration, voice selection, and the configuration wizard.
- [View Voice Demos](https://app.saleswingman.ai/help/voice-demos.md): This page lists every saved voice demo on the account. You test demos here, edit prompts in a structured "sectioned" editor, and pick whi...
- [Clone a Voice (upload call)](https://app.saleswingman.ai/help/voice-upload.md): This page is where you upload a short call recording so the voice can mirror tone.
- [Import Voice AI to CRM (Go Live)](https://app.saleswingman.ai/help/go-live.md): This page is the five-step wizard that turns a saved voice demo into a live production agent. The wizard walks you through Setup, Voice,...
- [Voice AI Dashboard](https://app.saleswingman.ai/help/voice-dashboard.md): This page is where you watch spend, volume, and call outcomes after traffic starts.
- [Test Voice Agents](https://app.saleswingman.ai/help/voice-test.md): This page is your safe sandbox for production voice agents. Chat or voice-test the agent, edit its prompt with version history, and run a...
- [Conversation Review](https://app.saleswingman.ai/help/voice-review.md): This page is where you read real Vapi call transcripts after they happen — for coaching, compliance, and prompt tuning. Each row pairs th...
- [View Active Voice Agents](https://app.saleswingman.ai/help/voice-control.md): This page is where you pause or resume voice campaigns tied to Twilio routes.

## Marketing & prospecting

- [Setup (Config)](https://app.saleswingman.ai/help/lead-magnet-config.md): This page configures the public opt-in page that lives at /lm/{slug}. You pick the follow-up path, the page slug and branding, the countr...
- [Email templates, leads, stats, connections](https://app.saleswingman.ai/help/lead-magnet-emails.md): Sales Wingman help article.
- [Prospect Audit](https://app.saleswingman.ai/help/prospecting-audit.md): Paste a prospect URL and get a ranked, evidence-backed list of AI services to pitch.
- [AI Cold Email](https://app.saleswingman.ai/help/prospecting-cold-email.md): This page is where you upload a CSV of prospects so AI drafts cold email steps. Billing flows through OpenRouter models.
- [Revenue Rescue](https://app.saleswingman.ai/help/prospecting-revenue.md): This page is where you estimate money lost from slow replies or missed calls so you can tell a story with numbers.
- [Event Finder](https://app.saleswingman.ai/help/prospecting-events.md): This page is where you find local networking events using AI search with your location and language.
- [LinkedIn Activity](https://app.saleswingman.ai/help/prospecting-linkedin.md): This page is where LinkedIn-only plans run permitted workflows. Upgrade under Billing when you need the full product.

## Customization

- [Theme & Logo](https://app.saleswingman.ai/help/customization-theme.md): This page is where you change the sidebar logo for your logged-in workspace.
- [Welcome Page Manager](https://app.saleswingman.ai/help/customization-welcome.md): This page is where you build onboarding pages you share through secure welcome links for each client.

## Settings & billing

- [Connections & API Keys hub](https://app.saleswingman.ai/help/settings-connections.md): One hub for GoHighLevel, AI keys, Gmail, Twilio, and Shopify — each with live status.
- [API Keys (OpenAI & OpenRouter)](https://app.saleswingman.ai/help/settings-api-keys.md): This page is where you paste API keys. An API key is a long password that proves it is really you.
- [Email connections](https://app.saleswingman.ai/help/settings-email.md): This page is where you authorize Gmail or other senders for Lead Magnet and sequences.
- [Shopify connector](https://app.saleswingman.ai/help/settings-shopify.md): This page is where you wire a GoHighLevel helper to a Shopify store using a Shopify custom-app access token. Once saved, Sales Wingman po...
- [Twilio credentials](https://app.saleswingman.ai/help/settings-twilio.md): This page is where you bring your own Twilio account. Twilio is the company that gives you phone numbers and connects calls.
- [Password & security](https://app.saleswingman.ai/help/settings-password.md): Sales Wingman help article.
- [Billing & voice credits](https://app.saleswingman.ai/help/settings-billing.md): This page is where you manage subscription status, invoices, and voice credit packs.

## Reference

- [Saved Work](https://app.saleswingman.ai/help/saved-work.md): Finished exports you can download again.
- [Recent Updates](https://app.saleswingman.ai/help/recent-updates.md): See what changed after each release.
- [Global troubleshooting FAQ](https://app.saleswingman.ai/help/troubleshooting.md): Quick checks before you contact support.

## Chapter overviews

- [Knowledge bases](https://app.saleswingman.ai/help/knowledge-base.md): Teach your helper with store data, websites, or files.
- [Lead Magnet](https://app.saleswingman.ai/help/lead-magnet.md): Public pages, follow-up paths, and stats.
- [Prospecting tools](https://app.saleswingman.ai/help/prospecting.md): Cold email, revenue math, events, and LinkedIn limits.
- [Customization](https://app.saleswingman.ai/help/customization.md): Brand your workspace and build welcome pages.
- [Settings, billing, and connectors](https://app.saleswingman.ai/help/settings.md): The Connections hub, keys, passwords, invoices, email, Shopify, and Twilio.

## Optional

- [Full documentation dump](https://app.saleswingman.ai/llms-full.txt): Entire User Guide in one file
- [HTML help hub](https://app.saleswingman.ai/help): Human-readable public help